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Where Landlords Stand A Where They Stand project

What social landlords in England are like, from what the regulator and the Housing Ombudsman publish.

Independent. Not affiliated with the Regulator of Social Housing, the Housing Ombudsman Service or any landlord.

Tower Hamlets Community Housing

Housing association.

Before you bid

Thinking of turning down an offer? Check your council's rules first. Saying no to an offer can affect your place on the housing register.

The regulator's grade

C1

The Regulator of Social Housing checks how well landlords treat tenants. It gave Hyde Housing Association, which Tower Hamlets Community Housing is part of, grade C1 on 25 March 2026.

C1 means the landlord is doing what the regulator expects. Grades go from C1 (best) to C4 (worst).

Source: [1]

How it compares

There are no tenant survey results for Tower Hamlets Community Housing for 2025/26.

From 2025/26, Tower Hamlets Community Housing's tenant survey results are part of those for its group, Hyde Housing Association.

Complaints to the Housing Ombudsman

The Housing Ombudsman did not publish figures for Tower Hamlets Community Housing for 2025-26. It does this for landlords with 5 or more findings in a year.

Earlier Ombudsman figures

From October 2025 the Ombudsman looks at how complaints were handled in every case. So these figures are not comparable with earlier years.

YearName in the reportFindingsAt fault
2024-25Tower Hamlets Community Housing2677%

Source: [2]

Where it has homes

Homes it owns in each council area, 31 March 2026. We added up the figures for each company in the group.

Source: [3]

Compare with other landlords

Where these figures come from

Every figure on this page comes from one of these published files. We do not change them.

  1. Regulator of Social Housing, Regulatory Judgements and Enforcement Notices Table (current). The file, fetched 2026-11-06. Open Government Licence v3.0.
  2. Housing Ombudsman Service, Landlords with individual performance reports ( xlsx ) ( xlsx, 0.39 MB) (2024-25). The file, fetched 2026-11-06. © Housing Ombudsman Service; reuse terms being confirmed.
  3. Regulator of Social Housing, Private registered providers data release (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.