Sage Rented
For-profit landlord.
Before you bid
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Rents out about 6,581 homes in England. This is the number of tenants in rented homes it counted for its 2025/26 tenant survey.
Source: [5]
The regulator's grade
The Regulator of Social Housing has not yet given Sage Rented a grade for how it treats tenants.
Source: [1]
How it compares
We compared Sage Rented with 118 similar landlords: housing associations and for-profit landlords, 1,000 to 9,999 homes. These are tenants' answers to the 2025/26 survey and the landlord's own records.
Overall satisfaction: 71.6% of tenants were happy with the service. That puts it in the bottom quarter of similar landlords.
Repairs and homes: in the lower middle. ↑ Up from bottom quarter in 2024/25.
Being heard: in the lower middle. ↑ Up from bottom quarter in 2024/25.
Neighbourhood: in the lower middle. ↓ Down from upper middle in 2024/25.
Top quarter means it did better than at least three in four similar landlords. Bottom quarter means it did worse than at least three in four.
Source: [5]
Complaints to the Housing Ombudsman
In 2025-26, the Housing Ombudsman looked at complaints about Sage Rented Limited. It made 55 findings. It found the landlord at fault in 35% of them. It ordered or recommended £16,828 in compensation.
From October 2025 the Ombudsman looks at how complaints were handled in every case. So these figures are not comparable with earlier years.
Source: [3]
Safety checks
Not all done (as at 31 March 2026):
- Fire risk assessments: done for 99.0% of homes that needed them
- Water safety (legionella) checks: done for 96.5% of homes that needed them
- Lift safety checks: done for 91.8% of homes that needed them
Source: [5]
The figures, 2025/26
| Measure | Figure | Among similar landlords |
|---|---|---|
| Repairs and homes | ||
| Satisfied with repairs | 69.0% | bottom quarter |
| Satisfied with how long the last repair took | 65.9% | bottom quarter |
| Satisfied the home is well maintained | 77.8% | lower middle |
| Homes that don't meet the Decent Homes Standard | 0.0% | top quarter |
| Non-emergency repairs done within the landlord's target time | 84.4% | lower middle |
| Emergency repairs done within the landlord's target time | 96.2% | lower middle |
| Being heard | ||
| Satisfied the landlord listens and acts | 64.3% | lower middle |
| Satisfied the landlord keeps them informed | 79.0% | upper middle |
| Agree the landlord treats them fairly and with respect | 82.2% | lower middle |
| Satisfied with how complaints are handled | 41.2% | lower middle |
| First-stage complaints answered in time | 98.8% | upper middle |
| Second-stage complaints answered in time | 100.0% | top quarter |
| Neighbourhood | ||
| Satisfied communal areas are clean and well kept | 69.8% | lower middle |
| Satisfied the landlord helps the neighbourhood | 68.8% | lower middle |
| Satisfied with how anti-social behaviour is handled | 54.9% | bottom quarter |
| Shown but not compared | ||
| Satisfied the home is safe | 78.5% | |
| First-stage complaints per 1,000 homes | 56.0 | |
| Second-stage complaints per 1,000 homes | 16.1 | |
| Anti-social behaviour cases per 1,000 homes | 151.5 | |
| Anti-social behaviour cases involving hate incidents per 1,000 homes | 1.5 | |
Source: [5]
Earlier Ombudsman figures
From October 2025 the Ombudsman looks at how complaints were handled in every case. So these figures are not comparable with earlier years.
| Year | Name in the report | Findings | At fault |
|---|---|---|---|
| 2024-25 | Sage Rented Limited (SRL) | 5 | 100% |
Source: [2]
Where it has homes
Homes it owns in each council area, 31 March 2026. We added up the figures for each company in the group.
- Milton Keynes: 388
- Central Bedfordshire: 364
- Huntingdonshire: 299
- South Norfolk: 230
- East Hertfordshire: 219
- Harlow: 214
- West Oxfordshire: 205
- Mid Sussex: 189
- Stratford-on-Avon: 187
- Rushcliffe: 183
- Harborough: 169
- Cheshire East: 167
and 99 more areas
Source: [4]
Where these figures come from
Every figure on this page comes from one of these published files. We do not change them.
- Regulator of Social Housing, Regulatory Judgements and Enforcement Notices Table (current). The file, fetched 2026-11-06. Open Government Licence v3.0.
- Housing Ombudsman Service, Landlords with individual performance reports ( xlsx ) ( xlsx, 0.39 MB) (2024-25). The file, fetched 2026-11-06. © Housing Ombudsman Service; reuse terms being confirmed.
- Housing Ombudsman Service, Landlords performance data tables ( xlsx ) ( xlsx, 0.4 MB) (2025-26). The file, fetched 2026-11-06. © Housing Ombudsman Service; reuse terms being confirmed.
- Regulator of Social Housing, Private registered providers data release (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.
- Regulator of Social Housing, Tenant Satisfaction Measures Full Dataset (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.