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Where Landlords Stand A Where They Stand project

What social landlords in England are like, from what the regulator and the Housing Ombudsman publish.

Independent. Not affiliated with the Regulator of Social Housing, the Housing Ombudsman Service or any landlord.

Origin Housing

Housing association.

Before you bid

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The regulator's grade

C1

The Regulator of Social Housing checks how well landlords treat tenants. It gave Places for People Group, which Origin Housing is part of, grade C1 on 26 March 2025.

C1 means the landlord is doing what the regulator expects. Grades go from C1 (best) to C4 (worst).

Source: [1]

How it compares

There are no tenant survey results for Origin Housing for 2025/26.

From 2025/26, Origin Housing's tenant survey results are part of those for its group, Places for People Group.

Complaints to the Housing Ombudsman

In 2025-26, the Housing Ombudsman looked at complaints about Origin Housing Limited. It made 117 findings. It found the landlord at fault in 60% of them. It ordered or recommended £38,298 in compensation. 7 of the findings were severe failings.

From October 2025 the Ombudsman looks at how complaints were handled in every case. So these figures are not comparable with earlier years.

Source: [3]

Earlier Ombudsman figures

From October 2025 the Ombudsman looks at how complaints were handled in every case. So these figures are not comparable with earlier years.

YearName in the reportFindingsAt fault
2024-25Origin Housing Limited3174%

Source: [2]

Where it has homes

Homes it owns in each council area, 31 March 2026. We added up the figures for each company in the group.

and 8 more areas

Source: [4]

Compare with other landlords

Where these figures come from

Every figure on this page comes from one of these published files. We do not change them.

  1. Regulator of Social Housing, Regulatory Judgements and Enforcement Notices Table (current). The file, fetched 2026-11-06. Open Government Licence v3.0.
  2. Housing Ombudsman Service, Landlords with individual performance reports ( xlsx ) ( xlsx, 0.39 MB) (2024-25). The file, fetched 2026-11-06. © Housing Ombudsman Service; reuse terms being confirmed.
  3. Housing Ombudsman Service, Landlords performance data tables ( xlsx ) ( xlsx, 0.4 MB) (2025-26). The file, fetched 2026-11-06. © Housing Ombudsman Service; reuse terms being confirmed.
  4. Regulator of Social Housing, Private registered providers data release (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.