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Where Landlords Stand A Where They Stand project

What social landlords in England are like, from what the regulator and the Housing Ombudsman publish.

Independent. Not affiliated with the Regulator of Social Housing, the Housing Ombudsman Service or any landlord.

Octavia Housing

Housing association.

Octavia Housing joined Abri Group on 16 February 2026. These figures are from before then. Abri Group

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The regulator's grade

C2

The Regulator of Social Housing checks how well landlords treat tenants. It gave Abri Group, which Octavia Housing is part of, grade C2 on 14 October 2026.

C2 means there are some weaknesses. The landlord needs to improve. Grades go from C1 (best) to C4 (worst).

Source: [1]

How it compares

There are no tenant survey results for Octavia Housing for 2025/26.

Complaints to the Housing Ombudsman

In 2025-26, the Housing Ombudsman looked at complaints about Octavia Housing. It made 92 findings. It found the landlord at fault in 65% of them. It ordered or recommended £36,925 in compensation.

From October 2025 the Ombudsman looks at how complaints were handled in every case. So these figures are not comparable with earlier years.

Source: [3]

Earlier Ombudsman figures

From October 2025 the Ombudsman looks at how complaints were handled in every case. So these figures are not comparable with earlier years.

YearName in the reportFindingsAt fault
2024-25Octavia Housing1292%

Source: [2]

Compare with other landlords

Where these figures come from

Every figure on this page comes from one of these published files. We do not change them.

  1. Regulator of Social Housing, Regulatory Judgements and Enforcement Notices Table (current). The file, fetched 2026-11-06. Open Government Licence v3.0.
  2. Housing Ombudsman Service, Landlords with individual performance reports ( xlsx ) ( xlsx, 0.39 MB) (2024-25). The file, fetched 2026-11-06. © Housing Ombudsman Service; reuse terms being confirmed.
  3. Housing Ombudsman Service, Landlords performance data tables ( xlsx ) ( xlsx, 0.4 MB) (2025-26). The file, fetched 2026-11-06. © Housing Ombudsman Service; reuse terms being confirmed.