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Where Landlords Stand A Where They Stand project

What social landlords in England are like, from what the regulator and the Housing Ombudsman publish.

Independent. Not affiliated with the Regulator of Social Housing, the Housing Ombudsman Service or any landlord.

Nuneaton And Bedworth Borough Council

Council.

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Rents out about 5,447 homes in England. This is the number of tenants in rented homes it counted for its 2025/26 tenant survey.

Source: [3]

The regulator's grade

C3

The Regulator of Social Housing checks how well landlords treat tenants. It gave Nuneaton And Bedworth Borough Council grade C3 on 30 September 2026.

C3 means there are serious failings. The landlord needs to improve a lot. Grades go from C1 (best) to C4 (worst).

Source: [1]

How it compares

We compared Nuneaton And Bedworth Borough Council with 108 similar landlords: councils, 1,000 to 9,999 homes. These are tenants' answers to the 2025/26 survey and the landlord's own records.

Overall satisfaction: 79.4% of tenants were happy with the service. That puts it in the top quarter of similar landlords.

Repairs and homes: in the upper middle.

Being heard: in the upper middle.

Neighbourhood: in the top quarter. ↑ Up from upper middle in 2024/25.

Top quarter means it did better than at least three in four similar landlords. Bottom quarter means it did worse than at least three in four.

Nuneaton And Bedworth Borough Council asked tenants mostly by post. Most similar landlords asked by telephone. How tenants are asked can change the results.

Source: [3]

Complaints to the Housing Ombudsman

The Housing Ombudsman did not publish figures for Nuneaton And Bedworth Borough Council for 2025-26. It does this for landlords with 5 or more findings in a year.

Safety checks

Not all done (as at 31 March 2026):

  • Gas safety checks: done for 95.7% of homes that needed them

Source: [3]

The figures, 2025/26

MeasureFigureAmong similar landlords
Repairs and homes
Satisfied with repairs84.8%top quarter
Satisfied with how long the last repair took81.5%top quarter
Satisfied the home is well maintained79.3%top quarter
Homes that don't meet the Decent Homes Standard1.9%upper middle
Non-emergency repairs done within the landlord's target time45.0%bottom quarter
Emergency repairs done within the landlord's target time51.1%bottom quarter
Being heard
Satisfied the landlord listens and acts72.3%top quarter
Satisfied the landlord keeps them informed73.9%upper middle
Agree the landlord treats them fairly and with respect78.7%upper middle
Satisfied with how complaints are handled41.5%top quarter
First-stage complaints answered in time83.8%lower middle
Second-stage complaints answered in time41.9%bottom quarter
Neighbourhood
Satisfied communal areas are clean and well kept75.6%top quarter
Satisfied the landlord helps the neighbourhood64.3%lower middle
Satisfied with how anti-social behaviour is handled62.4%top quarter
Shown but not compared
Satisfied the home is safe81.5%
First-stage complaints per 1,000 homes81.8
Second-stage complaints per 1,000 homes13.3
Anti-social behaviour cases per 1,000 homes81.7
Anti-social behaviour cases involving hate incidents per 1,000 homes1.6

Source: [3]

Where it has homes

Nuneaton And Bedworth Borough Council is a council. Its homes are in its own area.

Compare with other landlords

Where these figures come from

Every figure on this page comes from one of these published files. We do not change them.

  1. Regulator of Social Housing, Regulatory Judgements and Enforcement Notices Table (current). The file, fetched 2026-11-06. Open Government Licence v3.0.
  2. Regulator of Social Housing, Local authority registered provider data release (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.
  3. Regulator of Social Housing, Tenant Satisfaction Measures Full Dataset (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.