North East Derbyshire District Council
Council.
Before you bid
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Rents out about 7,276 homes in England. This is the number of tenants in rented homes it counted for its 2025/26 tenant survey.
Source: [4]
The regulator's grade
C1
The Regulator of Social Housing checks how well landlords treat tenants. It gave North East Derbyshire District Council grade C1 on 29 October 2025.
C1 means the landlord is doing what the regulator expects. Grades go from C1 (best) to C4 (worst).
Source: [1]
How it compares
We compared North East Derbyshire District Council with 108 similar landlords: councils, 1,000 to 9,999 homes. These are tenants' answers to the 2025/26 survey and the landlord's own records.
Overall satisfaction: 86.9% of tenants were happy with the service. That puts it in the top quarter of similar landlords.
Repairs and homes: in the top quarter.
Being heard: in the top quarter.
Neighbourhood: in the top quarter.
Top quarter means it did better than at least three in four similar landlords. Bottom quarter means it did worse than at least three in four.
North East Derbyshire District Council asked tenants mostly by post. Most similar landlords asked by telephone. How tenants are asked can change the results.
Source: [4]
Complaints to the Housing Ombudsman
The Housing Ombudsman did not publish figures for North East Derbyshire District Council for 2025-26. It does this for landlords with 5 or more findings in a year.
Safety checks
Not all done (as at 31 March 2026):
- Gas safety checks: done for 99.9% of homes that needed them
Source: [4]
The figures, 2025/26
| Measure | Figure | Among similar landlords |
|---|---|---|
| Repairs and homes | ||
| Satisfied with repairs | 88.6% | top quarter |
| Satisfied with how long the last repair took | 87.6% | top quarter |
| Satisfied the home is well maintained | 82.2% | top quarter |
| Homes that don't meet the Decent Homes Standard | 5.1% | lower middle |
| Non-emergency repairs done within the landlord's target time | 97.3% | top quarter |
| Emergency repairs done within the landlord's target time | 99.6% | top quarter |
| Being heard | ||
| Satisfied the landlord listens and acts | 75.5% | top quarter |
| Satisfied the landlord keeps them informed | 77.9% | top quarter |
| Agree the landlord treats them fairly and with respect | 88.7% | top quarter |
| Satisfied with how complaints are handled | 42.6% | top quarter |
| First-stage complaints answered in time | 100.0% | top quarter |
| Second-stage complaints answered in time | 82.6% | lower middle |
| Neighbourhood | ||
| Satisfied communal areas are clean and well kept | 74.9% | top quarter |
| Satisfied the landlord helps the neighbourhood | 71.4% | top quarter |
| Satisfied with how anti-social behaviour is handled | 64.3% | top quarter |
| Shown but not compared | ||
| Satisfied the home is safe | 84.4% | |
| First-stage complaints per 1,000 homes | 14.7 | |
| Second-stage complaints per 1,000 homes | 3.0 | |
| Anti-social behaviour cases per 1,000 homes | 78.5 | |
| Anti-social behaviour cases involving hate incidents per 1,000 homes | 0.7 | |
Source: [4]
Where it has homes
North East Derbyshire District Council is a council. Its homes are in its own area.
Where these figures come from
Every figure on this page comes from one of these published files. We do not change them.
- Regulator of Social Housing, Regulatory Judgements and Enforcement Notices Table (current). The file, fetched 2026-11-06. Open Government Licence v3.0.
- Regulator of Social Housing, Local authority registered provider data release (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.
- Regulator of Social Housing, Private registered providers data release (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.
- Regulator of Social Housing, Tenant Satisfaction Measures Full Dataset (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.