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Where Landlords Stand A Where They Stand project

What social landlords in England are like, from what the regulator and the Housing Ombudsman publish.

Independent. Not affiliated with the Regulator of Social Housing, the Housing Ombudsman Service or any landlord.

Lincolnshire Housing Partnership

Housing association.

Before you bid

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Rents out about 11,800 homes in England. This is the number of tenants in rented homes it counted for its 2025/26 tenant survey.

Source: [4]

The regulator's grade

C2

The Regulator of Social Housing checks how well landlords treat tenants. It gave Lincolnshire Housing Partnership grade C2 on 30 October 2024.

C2 means there are some weaknesses. The landlord needs to improve. Grades go from C1 (best) to C4 (worst).

Source: [1]

How it compares

We compared Lincolnshire Housing Partnership with 71 similar landlords: housing associations, 10,000 homes or more. These are tenants' answers to the 2025/26 survey and the landlord's own records.

Overall satisfaction: 80.2% of tenants were happy with the service. That puts it in the top quarter of similar landlords.

Repairs and homes: in the top quarter.

Being heard: in the upper middle. ↓ Down from top quarter in 2024/25.

Neighbourhood: in the top quarter.

Top quarter means it did better than at least three in four similar landlords. Bottom quarter means it did worse than at least three in four.

Source: [4]

Complaints to the Housing Ombudsman

The Housing Ombudsman did not publish figures for Lincolnshire Housing Partnership for 2025-26. It does this for landlords with 5 or more findings in a year.

Safety checks

Not all done (as at 31 March 2026):

  • Gas safety checks: done for 98.8% of homes that needed them

Source: [4]

The figures, 2025/26

MeasureFigureAmong similar landlords
Repairs and homes
Satisfied with repairs82.2%top quarter
Satisfied with how long the last repair took74.8%upper middle
Satisfied the home is well maintained79.9%upper middle
Homes that don't meet the Decent Homes Standard0.0%top quarter
Non-emergency repairs done within the landlord's target time54.8%bottom quarter
Emergency repairs done within the landlord's target time98.4%upper middle
Being heard
Satisfied the landlord listens and acts70.3%upper middle
Satisfied the landlord keeps them informed82.3%top quarter
Agree the landlord treats them fairly and with respect86.3%top quarter
Satisfied with how complaints are handled35.4%lower middle
First-stage complaints answered in time75.7%bottom quarter
Second-stage complaints answered in time91.2%lower middle
Neighbourhood
Satisfied communal areas are clean and well kept82.8%top quarter
Satisfied the landlord helps the neighbourhood76.0%top quarter
Satisfied with how anti-social behaviour is handled72.6%top quarter
Shown but not compared
Satisfied the home is safe84.8%
First-stage complaints per 1,000 homes37.4
Second-stage complaints per 1,000 homes2.9
Anti-social behaviour cases per 1,000 homes20.1
Anti-social behaviour cases involving hate incidents per 1,000 homes0.2

Source: [4]

Earlier Ombudsman figures

From October 2025 the Ombudsman looks at how complaints were handled in every case. So these figures are not comparable with earlier years.

YearName in the reportFindingsAt fault
2024-25Lincolnshire Housing Partnership Limited1182%

Source: [2]

Where it has homes

Homes it owns in each council area, 31 March 2026. We added up the figures for each company in the group.

Source: [3]

Compare with other landlords

Where these figures come from

Every figure on this page comes from one of these published files. We do not change them.

  1. Regulator of Social Housing, Regulatory Judgements and Enforcement Notices Table (current). The file, fetched 2026-11-06. Open Government Licence v3.0.
  2. Housing Ombudsman Service, Landlords with individual performance reports ( xlsx ) ( xlsx, 0.39 MB) (2024-25). The file, fetched 2026-11-06. © Housing Ombudsman Service; reuse terms being confirmed.
  3. Regulator of Social Housing, Private registered providers data release (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.
  4. Regulator of Social Housing, Tenant Satisfaction Measures Full Dataset (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.