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Where Landlords Stand A Where They Stand project

What social landlords in England are like, from what the regulator and the Housing Ombudsman publish.

Independent. Not affiliated with the Regulator of Social Housing, the Housing Ombudsman Service or any landlord.

Gosport Borough Council

Council.

Before you bid

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Rents out about 3,047 homes in England. This is the number of tenants in rented homes it counted for its 2025/26 tenant survey.

Source: [3]

The regulator's grade

C4

The Regulator of Social Housing checks how well landlords treat tenants. It gave Gosport Borough Council grade C4 on 17 December 2025.

C4 means there are very serious failings. The landlord must make big changes. Grades go from C1 (best) to C4 (worst).

Source: [1]

How it compares

We compared Gosport Borough Council with 108 similar landlords: councils, 1,000 to 9,999 homes. These are tenants' answers to the 2025/26 survey and the landlord's own records.

Overall satisfaction: 77.9% of tenants were happy with the service. That puts it in the top quarter of similar landlords.

Repairs and homes: in the top quarter.

Being heard: in the top quarter.

Neighbourhood: in the upper middle. ↓ Down from top quarter in 2024/25.

Top quarter means it did better than at least three in four similar landlords. Bottom quarter means it did worse than at least three in four.

The regulator says: Management information metric RP01 has been removed as sufficient data quality assurance could not be obtained in time for publication.

Gosport Borough Council asked tenants mostly by online. Most similar landlords asked by telephone. How tenants are asked can change the results.

Source: [3]

Complaints to the Housing Ombudsman

The Housing Ombudsman did not publish figures for Gosport Borough Council for 2025-26. It does this for landlords with 5 or more findings in a year.

Safety checks

Not all done (as at 31 March 2026):

  • Gas safety checks: done for 98.8% of homes that needed them
  • Water safety (legionella) checks: done for 11.2% of homes that needed them

Source: [3]

The figures, 2025/26

MeasureFigureAmong similar landlords
Repairs and homes
Satisfied with repairs80.2%upper middle
Satisfied with how long the last repair took79.1%top quarter
Satisfied the home is well maintained75.8%upper middle
Homes that don't meet the Decent Homes Standardexcluded
Non-emergency repairs done within the landlord's target time82.7%lower middle
Emergency repairs done within the landlord's target time99.9%top quarter
Being heard
Satisfied the landlord listens and acts69.5%top quarter
Satisfied the landlord keeps them informed71.2%lower middle
Agree the landlord treats them fairly and with respect80.2%upper middle
Satisfied with how complaints are handled45.3%top quarter
First-stage complaints answered in time99.2%top quarter
Second-stage complaints answered in time94.3%upper middle
Neighbourhood
Satisfied communal areas are clean and well kept67.0%upper middle
Satisfied the landlord helps the neighbourhood65.9%upper middle
Satisfied with how anti-social behaviour is handled66.5%top quarter
Shown but not compared
Satisfied the home is safe78.9%
First-stage complaints per 1,000 homes39.7
Second-stage complaints per 1,000 homes11.5
Anti-social behaviour cases per 1,000 homes42.0
Anti-social behaviour cases involving hate incidents per 1,000 homes0.0

Source: [3]

Where it has homes

Gosport Borough Council is a council. Its homes are in its own area.

See what Gosport Borough Council's council and cabinet meetings have discussed and decided, on Where Councils Stand.

Compare with other landlords

Where these figures come from

Every figure on this page comes from one of these published files. We do not change them.

  1. Regulator of Social Housing, Regulatory Judgements and Enforcement Notices Table (current). The file, fetched 2026-11-06. Open Government Licence v3.0.
  2. Regulator of Social Housing, Local authority registered provider data release (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.
  3. Regulator of Social Housing, Tenant Satisfaction Measures Full Dataset (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.