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Where Landlords Stand A Where They Stand project

What social landlords in England are like, from what the regulator and the Housing Ombudsman publish.

Independent. Not affiliated with the Regulator of Social Housing, the Housing Ombudsman Service or any landlord.

Fareham Borough Council

Council.

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Rents out about 2,236 homes in England. This is the number of tenants in rented homes it counted for its 2025/26 tenant survey.

Source: [3]

The regulator's grade

The Regulator of Social Housing has not yet given Fareham Borough Council a grade for how it treats tenants.

Source: [1]

How it compares

We compared Fareham Borough Council with 108 similar landlords: councils, 1,000 to 9,999 homes. These are tenants' answers to the 2025/26 survey and the landlord's own records.

Overall satisfaction: 81.4% of tenants were happy with the service. That puts it in the top quarter of similar landlords. ↑ Up from upper middle in 2024/25.

Repairs and homes: in the upper middle. ↓ Down from top quarter in 2024/25.

Being heard: in the top quarter.

Neighbourhood: in the top quarter. ↑ Up from upper middle in 2024/25.

Top quarter means it did better than at least three in four similar landlords. Bottom quarter means it did worse than at least three in four.

Source: [3]

Complaints to the Housing Ombudsman

The Housing Ombudsman did not publish figures for Fareham Borough Council for 2025-26. It does this for landlords with 5 or more findings in a year.

Safety checks

Not all done (as at 31 March 2026):

  • Gas safety checks: done for 99.9% of homes that needed them

Source: [3]

The figures, 2025/26

MeasureFigureAmong similar landlords
Repairs and homes
Satisfied with repairs84.9%top quarter
Satisfied with how long the last repair took79.8%top quarter
Satisfied the home is well maintained84.2%top quarter
Homes that don't meet the Decent Homes Standard3.1%upper middle
Non-emergency repairs done within the landlord's target time80.0%lower middle
Emergency repairs done within the landlord's target time92.6%lower middle
Being heard
Satisfied the landlord listens and acts70.1%top quarter
Satisfied the landlord keeps them informed80.1%top quarter
Agree the landlord treats them fairly and with respect82.0%top quarter
Satisfied with how complaints are handled37.9%upper middle
First-stage complaints answered in time100.0%top quarter
Second-stage complaints answered in time100.0%top quarter
Neighbourhood
Satisfied communal areas are clean and well kept72.0%upper middle
Satisfied the landlord helps the neighbourhood68.9%upper middle
Satisfied with how anti-social behaviour is handled58.2%upper middle
Shown but not compared
Satisfied the home is safe85.9%
First-stage complaints per 1,000 homes18.2
Second-stage complaints per 1,000 homes2.1
Anti-social behaviour cases per 1,000 homes16.1
Anti-social behaviour cases involving hate incidents per 1,000 homes1.7

Source: [3]

Where it has homes

Fareham Borough Council is a council. Its homes are in its own area.

See what Fareham Borough Council's council and cabinet meetings have discussed and decided, on Where Councils Stand.

Compare with other landlords

Where these figures come from

Every figure on this page comes from one of these published files. We do not change them.

  1. Regulator of Social Housing, Regulatory Judgements and Enforcement Notices Table (current). The file, fetched 2026-11-06. Open Government Licence v3.0.
  2. Regulator of Social Housing, Local authority registered provider data release (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.
  3. Regulator of Social Housing, Tenant Satisfaction Measures Full Dataset (2025/26). The file, fetched 2026-11-06. Open Government Licence v3.0.